Get in Touch

Whether you want to request a demo, ask about a product, or discuss a custom implementation, our Denver team is ready to help.

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Mon–Fri, 8:00 AM – 6:00 PM (MST)

+1 (303) 555-0192
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We reply within 24 hours

info@helixbuild.tech
Visit Us

By appointment only

Denver, CO 80202

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Contact Information

Reach out through any of the channels below.

Headquarters

1450 Larimer Street, Suite 800
Denver, CO 80202, United States

Main Line

+1 (303) 555-0192

General Inquiries

info@helixbuild.tech

Technical Support

support@helixbuild.tech

Business Hours

Monday – Friday: 8:00 AM – 6:00 PM (MST)
Enterprise clients: extended support available

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Frequently Asked Questions

Yes. All Helix Build products include a 30-day free trial with full feature access and dedicated onboarding support. No credit card required. Our implementation team will guide you through setup, data migration, and go-live — at no cost during the trial period.

Both options are available. Most clients use our cloud-hosted SaaS platform, which provides automatic updates, multi-region redundancy, and our 99.9% uptime SLA. On-premise deployment is available for enterprise contracts where data residency or network isolation requirements apply.

Yes. PulseChart is fully HIPAA compliant with end-to-end encryption, role-based access controls, and detailed audit logging. We sign Business Associate Agreements (BAAs) with all healthcare clients and undergo regular third-party HIPAA security audits. CareFlow and DiagLab Pro are also fully HIPAA compliant.

Yes. SpanPro and GroundWork ERP both support direct import/export with AutoCAD, Revit, and Procore. Our open RESTful API also supports custom integrations with virtually any third-party platform your team already uses. SafetySync connects with popular site management and IoT sensor platforms.

All plans include email and chat support. Professional and Enterprise plans include phone support and a dedicated account manager. Enterprise plans additionally include a named support engineer and a 1-hour critical response SLA. All plans have access to our knowledge base, video training library, and community forum.